Refund Policy
Last updated 10 September 2026
Sales are final
Payments are not refunded, including part-way through a period you have already started. This is stated plainly rather than buried, because finding it out later is worse than reading it now.
What protects you instead
You can cancel at any moment, and the price is five dollars a month. So the most you can ever be charged for something you have decided you do not want is one month, and you decide that within days of starting rather than a year later. There is no contract, no minimum term and no notice period.
How to cancel
Open the receipt emailed to you when you subscribed and click “Manage membership”. No account anywhere is needed for this — the link in the receipt is enough. If you would rather not deal with it, email support@eigenage.org and it will be done for you. Access continues to the end of the period already paid for, and nothing is charged after it.
If we got it wrong
This policy covers changing your mind. It does not cover our mistakes. If you were charged twice, charged after cancelling, or the service did not work and that is why you are asking, write to support@eigenage.org and it will be put right — that is not a refund request, it is an error being corrected.
Payments made in USDC
The same terms, with one practical difference worth knowing before you send anything: a transfer on a blockchain cannot be reversed by anybody, including us. A prepaid period bought this way is bought.
Before you subscribe
Everything the product does is described on the page you arrived from, and the optimal ranges it uses each name the research behind them. If something is unclear, ask at support@eigenage.org before paying rather than after.
Contact
Questions about any of this go to support@eigenage.org, or through the report form linked at the foot of every page.